1, What is Flip? Flip is a mobile eBooks portal that offers users access to thousands of books and comics from any internet connected device. Users can read free books or subscribe to have full access to the service.

2, How do users access the service? Users can access the service by visiting www.flip.com.ng on any internet enabled device. Flip is compatible with mobile phones, tablets and PC’s.

3, How do I sign up for the service via Web? You can sign up for the service by selecting any of the subscription plans available online. Daily and weekly subscriptions for Airtime payment and Monthly subscription for card payments.

4, How much does it cost? Flip has a suitable subscription plan for everyone; N25 per Day, N100 per Week or N350 per Month.

5, How do I sign up for the service via SMS? For 9mobile subscribers, text FLIP to 38383 (daily plan).

6, How do I pay for Flip? Readers are billed via airtime balance, after your phone number has been validated or via card payments secured by paystack.

7, How many books can I read on my plan? Subscribers can read 1 book on the daily plan, 5 books on the weekly plans and up to 20 books on the monthly plan.

8, How do I select a book to read? You can access books by browsing through or filtering any of the categories and selecting your preferred option. You also have the option of saving a book for later if you do not wish to read the book right away.

9, How do I check my subscription status? Each reader has a personal account where you can view your account details, books that you are reading or books you have saved for later, and your subscription status.

10, Are books downloadable? No, books are not downloadable; you can only read books via the flip portal on any of your mobile devices.

11, How do I unsubscribe from the service? For 9Mobile, text STOP FLIP to 38383. or simply click on 'deactivate subscription' under the subscription tab in 'My Account'